NADRA CNIC Renewal & Smart Card Online Guide (2025 Edition)

Renew, update, and troubleshoot from your couch—no queues, no touts.

“If your CNIC expires, so does half your life in Pakistan.” — NADRA slogan, 2025

🟢 2025 Fees & Timelines (Official)

| Service | Normal (30 days) | Urgent (15 days) | Executive (7 days) | | --------------------- | ---------------- | ---------------- | ------------------ | | Smart CNIC Renewal | ₨ 750 | ₨ 1,500 | ₨ 2,500 | | Smart NICOP (Overseas)| £51.50 | £64.50 | £79.50 |

🔐 Universal 3-Step Flow (Works Everywhere)

1️⃣ Pre-Check

• Expiry date printed on the front of your CNIC
• Fingerprint issue? → see Section 7 below first

2️⃣ Apply Online

| Platform | URL | Use Case | | -------------------- | -------------------------- | --------------------------------- | | Pak-Identity Portal | pak-identity.nadra.gov.pk | All renewals & modifications | | Pak ID Mobile App | Play Store / App Store | Photo + biometric upload on phone |

Upload Checklist

• CNIC front & back (JPG ≤ 500 KB)
• Passport-size photo (white background, 600 × 600 px)
• Thumbprint scans (PNG, ≥ 300 dpi)

3️⃣ Pay & Track

• Online: HBL Konnect, JazzCash, credit/debit card
• Track: Enter tracking ID → tracking.nadra.gov.pk
• SMS: Send tracking ID to 9988 → status in 10 seconds

📱 Mobile App Shortcut (30-Second Walkthrough)

1. Open Pak ID App → “Renew CNIC”
2. Scan CNIC → auto-fills data
3. Capture photo → AI crop
4. Pay inside app → ₨ 750 for normal
5. Book courier → ₨ 250 home-delivery

🔧 Troubleshooting Cheat-Sheet

| Problem | Quick Fix | | ----------------------- | --------------------------------------------- | | Fingerprint mismatch | Visit NADRA e-Sahulat → biometric update (free)| | Photo rejected | Retake inside Pak-Identity portal or mobile app| | Status stuck | Wait 3–7 working days for NADRA sync | | 938 code error | Re-sync CNIC + BISP at BISP Tehsil Office |

🚨 Fingerprint Mismatch → Step-by-Step Fix

1. Clean fingers (soap + warm water)
2. Visit nearest NADRA office with original CNIC
3. Request “Biometric Update” (free)
4. Re-scan all 10 fingers
5. Wait 3–7 days → retry BISP or passport applications

📦 Delivery Options (2025)

| Method | Cost | Timeline | | -------------- | ------ | --------------------------------- | | Self pick-up | ₨ 0 | SMS alert → collect at designated NADRA centre | | Home delivery | ₨ 250 | TCS/Speed Post 1–2 days extra | | Locker pickup | ₨ 150 | Pak-ID lockers at HBL branches |

🕒 7-Day Renewal Sprint

| Day | Action | | --- | ------------------------------------ | | 1 | Check expiry on CNIC | | 2 | Upload docs + pay fee online | | 3 | Track via 9988 SMS | | 4 | If fingerprint error → biometric update | | 5 | Re-upload if photo rejected | | 6 | Wait for “Ready for Collection” SMS | | 7 | Collect or wait for courier |

📞 Helplines (24×7)

• NADRA Helpline: 051-111-786-100
• BISP Biometric Help: 0800-26477
• SMS Status: 9988

Renew today, thank yourself tomorrow—because every SIM, bank account, and subsidy starts with a valid CNIC.