Legal
How to Report a Cybercrime in Pakistan (2025)
By blogs.huzi.pk
“Your online safety is not a request; it’s a right.”
Here is the complete, step-by-step guide for reporting any cybercrime to the FIA’s Cyber Crime Wing (CCW)—no lawyer required.
🎯 What Counts as Cybercrime?
| Examples | Legal Basis | 
|---|---|
| Online harassment, hacking, bank fraud, fake social-media accounts, data theft, crypto scams, online blackmailing | Prevention of Electronic Crimes Act (PECA) 2016 | 
🚀 3-Step Online Complaint (Fastest Method)
- 
Gather Evidence - Screenshots of chats, posts, or emails.
- Bank transaction slips (for financial fraud).
- URLs of fake profiles or websites.
- Phone numbers involved.
- A copy of your CNIC.
 
- 
File Online - Portal: complaint.fia.gov.pk→ “Lodge Complaint”
- Fill: Your name, CNIC, address, and a detailed description of the incident.
- Upload: All evidence (PDF/JPG ≤ 2 MB per file).
- Submit → You will receive a Tracking ID via SMS & email instantly.
 
- Portal: 
- 
Track & Follow-Up - Track: Go to complaint.fia.gov.pk→ “Track Complaint” and enter your ID.
- Update: An FIA officer should contact you within 2 working days for verification.
 
- Track: Go to 
☎️ Alternate Channels
| Channel | Use For | 
|---|---|
| Helpline | 1991(24/7 for guidance and status updates) | 
| [email protected](For detailed queries, Mon–Fri 8 AM–4 PM) | |
| +92 336 600 6060(For sending photos & voice notes as evidence) | |
| In-Person | Visit your nearest Regional Cybercrime Reporting Center (list below). | 
📍 FIA Cybercrime Reporting Centers (2025)
| City | Phone Number | 
|---|---|
| Islamabad HQ | 051-9106384 | 
| Lahore | 042-99268527 | 
| Karachi | 021-99333950 | 
| Peshawar | 091-9216251 | 
| Rawalpindi | 051-9330719 | 
| Faisalabad | 041-9330865 | 
| Multan | 061-9330999 | 
| Quetta | 081-9330001 | 
For a full list of addresses, visit fia.gov.pk.
📝 Complaint Template (Copy-Paste for Email)
Subject: Cybercrime Complaint – CNIC 35202-XXXXXXX-9
To Whom It May Concern,
I am writing to report an incident of online impersonation. A fake profile using my name and photos has been created on Facebook.
- Incident Date: 15-Aug-2025
- Evidence: Screenshots of the fake profile and its posts are attached.
- Fake Profile URL: [Paste Link Here]
- My Original Profile URL: [Paste Link Here]
I request that you take immediate action to block this profile and initiate legal proceedings against the perpetrator under the PECA, 2016.
Sincerely,
[Your Name]
[Your Phone Number]
Attachments: 3 images
⏱️ Timeline & Penalties (PECA 2016)
| Offense | Penalty | 
|---|---|
| Online harassment | Up to 3 years in prison + fine | 
| Financial fraud | Up to 7 years + recovery of funds | 
| Hacking / data theft | Up to 7 years + fine | 
✅ One-Screen Cheat-Sheet
- Collect screenshots + transaction slips.
- File online at complaint.fia.gov.pk.
- Save your Tracking ID.
- Follow up via 1991 or your regional office if needed.
Bookmark this page—report tonight, protect tomorrow.




