How to Report a Cybercrime in Pakistan (2025)

“Your online safety is not a request; it’s a right.”

Here is the complete, step-by-step guide for reporting any cybercrime to the FIA’s Cyber Crime Wing (CCW)—no lawyer required.

🎯 What Counts as Cybercrime?

| Examples | Legal Basis | | :--- | :--- | | Online harassment, hacking, bank fraud, fake social-media accounts, data theft, crypto scams, online blackmailing | Prevention of Electronic Crimes Act (PECA) 2016 |

🚀 3-Step Online Complaint (Fastest Method)

1. Gather Evidence

   • Screenshots of chats, posts, or emails.
   • Bank transaction slips (for financial fraud).
   • URLs of fake profiles or websites.
   • Phone numbers involved.
   • A copy of your CNIC.

2. File Online

   • Portal: complaint.fia.gov.pk → “Lodge Complaint”
   • Fill: Your name, CNIC, address, and a detailed description of the incident.
   • Upload: All evidence (PDF/JPG ≤ 2 MB per file).
   • Submit → You will receive a Tracking ID via SMS & email instantly.

3. Track & Follow-Up

   • Track: Go to complaint.fia.gov.pk → “Track Complaint” and enter your ID.
   • Update: An FIA officer should contact you within 2 working days for verification.

☎️ Alternate Channels

| Channel | Use For | | :--- | :--- | | Helpline | 1991 (24/7 for guidance and status updates) | | Email | [email protected] (For detailed queries, Mon–Fri 8 AM–4 PM) | | WhatsApp | +92 336 600 6060 (For sending photos & voice notes as evidence) | | In-Person | Visit your nearest Regional Cybercrime Reporting Center (list below). |

📍 FIA Cybercrime Reporting Centers (2025)

| City | Phone Number | | :--- | :--- | | Islamabad HQ | 051-9106384 | | Lahore | 042-99268527 | | Karachi | 021-99333950 | | Peshawar | 091-9216251 | | Rawalpindi | 051-9330719 | | Faisalabad | 041-9330865 | | Multan | 061-9330999 | | Quetta | 081-9330001 |

For a full list of addresses, visit fia.gov.pk.

📝 Complaint Template (Copy-Paste for Email)

Subject: Cybercrime Complaint – CNIC 35202-XXXXXXX-9

To Whom It May Concern,

I am writing to report an incident of online impersonation. A fake profile using my name and photos has been created on Facebook.

- Incident Date: 15-Aug-2025
- Evidence: Screenshots of the fake profile and its posts are attached.
- Fake Profile URL: [Paste Link Here]
- My Original Profile URL: [Paste Link Here]

I request that you take immediate action to block this profile and initiate legal proceedings against the perpetrator under the PECA, 2016.

Sincerely,
[Your Name]
[Your Phone Number]
Attachments: 3 images

⏱️ Timeline & Penalties (PECA 2016)

| Offense | Penalty | | :--- | :--- | | Online harassment | Up to 3 years in prison + fine | | Financial fraud | Up to 7 years + recovery of funds | | Hacking / data theft | Up to 7 years + fine |

✅ One-Screen Cheat-Sheet

1. Collect screenshots + transaction slips.
2. File online at complaint.fia.gov.pk.
3. Save your Tracking ID.
4. Follow up via 1991 or your regional office if needed.

Bookmark this page—report tonight, protect tomorrow.