How to Check BISP / Ehsaas Program Eligibility & Submit Complaints (2025)
Updated 17 August 2025 – verified links, SMS codes, and complaint channels.
1️⃣ Eligibility Check in 30 Seconds
| Channel | Step-by-Step | Cost |
| ------------------- | -------------------------------------------------- | ------------- |
| Official Web Portal | 1. Go to https://8171.bisp.gov.pk
2. Enter CNIC → click “Check Status” | Free |
| SMS (Offline) | 1. Open Messages
2. Type CNIC (no dashes) → send to 8171 | ₨ 2.5 + tax |
| Alt Portal (Traffic Jam) | Use https://hunarmand.bisp.gov.pk → same CNIC flow | Free |
2️⃣ 2025 Eligibility Criteria (Quick Scan)
| You qualify if… | You do NOT qualify if… | | ------------------------------- | ---------------------------------------------- | | • Monthly income ≤ ₨ 60,000 | • You or spouse is a govt. employee | | • No family member abroad | • Own > 3 acres irrigated land | | • No vehicle registered in your name | • Have a passport / sponsored foreign travel |
3️⃣ New Registration (If Ineligible)
| Method | What to Do |
| -------------------- | ------------------------------------------------------------- |
| SMS Registration | Send CNIC to 8171 → receive “Under Review” reply |
| BISP Tehsil Office | • Original CNIC
• Children’s B-Forms
• Utility Bills |
| Online NSER Survey | Fill at https://nsurvey.bisp.gov.pk (mobile-friendly) |
4️⃣ Submit Complaints (Multiple Ways)
| Type | How | Timeline |
| --------------------- | ----------------------------------------- | ------------------- |
| Payment not received | • WhatsApp by province (see table)
• Call 0800-26477 | 2 working days |
| Wrong eligibility | • Web Portal → “Grievance”
• BISP Tehsil Office | 7 days |
| Fraudulent deduction | • PTA 9000 (forward SMS)
• FIA 1991 (cyber-crime) | Immediate block & refund |
WhatsApp Complaint Numbers (2025)
| Province | WhatsApp | | ----------------- | -------------- | | Punjab | 0325-222-2222 | | Sindh | 0325-333-3333 | | KP & Balochistan | 0325-444-4444 | | AJK & GB | 0325-555-5555 |
5️⃣ Track Your Complaint
| Tool | How |
| ---------- | -------------------------------------------- |
| PTA CMS | complaint.pta.gov.pk → enter tracking ID |
| BISP Portal| Login → “My Complaints” |
| SMS | Send “TRACK
✅ One-Screen Checklist
- Check eligibility: 8171.bisp.gov.pk OR SMS 8171
- If eligible → collect payment via HBL Konnect / JazzCash
- If issues → WhatsApp province number OR 0800-26477
- Track via ticket ID
Bookmark this page and check tonight—your next ₨ 25,000 installment is literally one CNIC away.