How to Check BISP / Ehsaas Program Eligibility & Submit Complaints (2025)

“Keep your CNIC ready—your next ₨ 25,000 installment is literally one click away.”

Below is the latest 2025 guide to check your BISP / Ehsaas Program eligibility, payment status, and submit complaints using the official 8171 web portal, SMS, and WhatsApp channels.

1. Eligibility Check in 30 Seconds

Channel	Step-by-Step	Cost
Official Web Portal	1. Go to `https://8171.bisp.gov.pk` 2. Enter your 13-digit CNIC 3. Enter the code & click "Submit"	Free
SMS (Offline)	1. Open Messages 2. Type your CNIC (no dashes) 3. Send to 8171	₨ 2.5 + tax
Alt Portal (Traffic Jam)	Use `https://nser.bisp.gov.pk/` → same CNIC flow	Free

2. 2025 Eligibility Criteria (Quick Scan)

You qualify if…	You do NOT qualify if…
• Monthly household income ≤ ₨ 60,000	• You or spouse are govt. employees
• No family member has traveled abroad	• Own > 3 acres irrigated land or > 5 acres of other land
• No vehicle registered in your name	• Have a high monthly utility bill

3. New Registration (If Ineligible)

If you are not yet registered or were previously ineligible, follow these steps.

Method	What to Do
SMS Registration	Send your CNIC to 8171 → receive an "Under Review" or "Visit Center" reply.
BISP Tehsil Office	Visit your nearest BISP registration center with: • Original CNIC • B-Form for children
Online NSER Survey	Fill out the digital survey at `https://nsurvey.bisp.gov.pk` (mobile-friendly).

4. Submit Complaints (Multiple Ways)

Type	How	Timeline
Payment not received	• WhatsApp your complaint to the number for your province (see table below). • Call the helpline at 0800-26477	2 working days
Wrong eligibility	• Use the Web Portal → “Grievance” tab to file a review.	7 days
Fraudulent deduction	• Forward the fraudulent SMS to PTA at 9000 (free). • Report to the BISP helpline.	Immediate block & refund initiated

WhatsApp Complaint Numbers (2025)

Province	WhatsApp Number
Punjab	0325-222-2222
Sindh	0325-333-3333
KP & Balochistan	0325-444-4444
AJK & GB	0325-555-5555

5. Track Your Complaint

Tool	How
BISP Portal	Login → “My Complaints” section shows the status.
SMS	Send “TRACK `<ticket-id>`” to 8171 for an automated update.

✅ One-Screen Checklist

Check eligibility: 8171.bisp.gov.pk OR SMS your CNIC to 8171.
If eligible → collect payment via HBL Konnect / JazzCash agents.
If issues → WhatsApp your province’s number OR call the 0800-26477 helpline.
Track via your complaint ticket ID.

Bookmark this page and check tonight—your financial aid is just a CNIC away.