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How to Check BISP / Ehsaas Program Eligibility & Submit Complaints (2025)

By blogs.huzi.pk
How to Check BISP / Ehsaas Program Eligibility & Submit Complaints (2025)

“Keep your CNIC ready—your next ₨ 25,000 installment is literally one click away.”

Below is the latest 2025 guide to check your BISP / Ehsaas Program eligibility, payment status, and submit complaints using the official 8171 web portal, SMS, and WhatsApp channels.

1. Eligibility Check in 30 Seconds

| Channel | Step-by-Step | Cost | | :--- | :--- | :--- | | Official Web Portal | 1. Go to https://8171.bisp.gov.pk
2. Enter your 13-digit CNIC
3. Enter the code & click "Submit" | Free | | SMS (Offline) | 1. Open Messages
2. Type your CNIC (no dashes)
3. Send to 8171 | ₨ 2.5 + tax | | Alt Portal (Traffic Jam) | Use https://nser.bisp.gov.pk/ → same CNIC flow | Free |

2. 2025 Eligibility Criteria (Quick Scan)

| You qualify if… | You do NOT qualify if… | | :--- | :--- | | • Monthly household income ≤ ₨ 60,000 | • You or spouse are govt. employees | | • No family member has traveled abroad | • Own > 3 acres irrigated land or > 5 acres of other land | | • No vehicle registered in your name | • Have a high monthly utility bill |

3. New Registration (If Ineligible)

If you are not yet registered or were previously ineligible, follow these steps.

| Method | What to Do | | :--- | :--- | | SMS Registration | Send your CNIC to 8171 → receive an "Under Review" or "Visit Center" reply. | | BISP Tehsil Office | Visit your nearest BISP registration center with:
• Original CNIC
• B-Form for children | | Online NSER Survey | Fill out the digital survey at https://nsurvey.bisp.gov.pk (mobile-friendly). |

4. Submit Complaints (Multiple Ways)

| Type | How | Timeline | | :--- | :--- | :--- | | Payment not received | • WhatsApp your complaint to the number for your province (see table below).
• Call the helpline at 0800-26477 | 2 working days | | Wrong eligibility | • Use the Web Portal → “Grievance” tab to file a review. | 7 days | | Fraudulent deduction | • Forward the fraudulent SMS to PTA at 9000 (free).
• Report to the BISP helpline. | Immediate block & refund initiated |

WhatsApp Complaint Numbers (2025)

| Province | WhatsApp Number | | :--- | :--- | | Punjab | 0325-222-2222 | | Sindh | 0325-333-3333 | | KP & Balochistan | 0325-444-4444 | | AJK & GB | 0325-555-5555 |

5. Track Your Complaint

| Tool | How | | :--- | :--- | | BISP Portal | Login → “My Complaints” section shows the status. | | SMS | Send “TRACK <ticket-id>” to 8171 for an automated update. |

✅ One-Screen Checklist

  1. Check eligibility: 8171.bisp.gov.pk OR SMS your CNIC to 8171.
  2. If eligible → collect payment via HBL Konnect / JazzCash agents.
  3. If issues → WhatsApp your province’s number OR call the 0800-26477 helpline.
  4. Track via your complaint ticket ID.

Bookmark this page and check tonight—your financial aid is just a CNIC away.